New call recording technology is now inexpensive and simple to use for private individuals, large and small businesses alike. Protecting your business by proving "who said what" in a dispute may be critical and will save you time and money in the long term. Monitoring Staff Performance is the best way to train and coach staff on how to handle calls effectively. You may also want to cut costs and Record Agreements or protect your customers by Monitoring Customer Service to check correct procedures are being followed.

OptOutUK empowers consumers to protect themselves against annoying unsolicited sales calls and poor customer service. Now you can “turn the tables” on companies that flout the rules and fail to deliver the goods.

To satisfy various legal requirements the OptOutUK “Do Not Call” notification™ warns Telemarketers that its members reserve the right to record or monitor calls originating from the Telemarketing sector. Recordings may also be used as evidence in a court of law if a consumer warns the customer service representative that the call is being recorded. You can use recordings as evidence in customer service related complaints, by mailing or E-mailing the call centres a copy of the conversation as part of the follow-up complaint.

Record, Store, mail or E-mail us your recordings and we will forward them to government leaders or any relevant authority to evidence substandard service and to assist as backup to claims against annoying telemarketing firms causing you distress and anxiety.

OptOutUK members are entitled to a 10% Discount off Retail Prices. Furthermore our Lowest Price Promise Offer means that if you find an identical product elsewhere within 14 days of purchase, we promise to refund the difference - Terms and Conditions apply.

All major Credit Cards are accepted and checked through a registered Merchant Banker within the UK